Marvellous Traders

Terms and Conditions for Traders at Marvellous Festival

The festival gates will aim to be open to the public at 11.00 am on Saturday of the festival weekend. All traders must be set up by 12pm latest on the Friday before and ready for council inspection. There will be an arena party on the Friday evening for campers and guests and you are welcome to trade from 5pm until 11pm.

1.Applications

By submitting an application form you are legally binding yourself to abide by our terms and conditions of trading. Please ensure you have read them and made your staff aware of them prior to the event. The management reserves the right to evict from site anyone breaking this contract, or behaving in an illegal, aggressive, or disorderly manner. 

All applications must be submitted via the online application form and be accompanied by a link showing your trade unit or stand. After we have received your application form, you will receive a letter of acceptance or rejection accordingly. Should your application be accepted, you will also receive a contract to be signed and returned. Only those products or services described on the application form are eligible to be exhibited or sold. 

Pitch fees will be determined by the size of the pitch and the merchandise being sold. The event organisers reserve the right to refuse any application without explanation. 

2. Pitch allocation 

Allocation of space is at the discretion of the organisers. The organisers reserve the right to make changes to pitch assignment when necessary. Once a site has been allocated, no relocation will be permitted unless deemed necessary by the organisers. Unauthorised relocation will result in the removal of the unit from the festival. 

3. Payment Terms 

50% of the total fee is payable on return of the signed contract. The balance is due 28 days before the event. If payment has not been received by the deadline the vendor may lose the deposit and pitch. (Fees for power requirements TBA) 

4. Exclusive Right 

The granting of pitch space does not guarantee the vendor sole right of selling their particular commodity or service unless the organisers approve such agreement in writing. 

5. Power requirements 

Any power requirements must be stated accurately on the application form. Failure to provide this information may result in an inadequate supply of cables or connections. All power will be supplied by Marvellous Festivals at a cost as described by the festival Concessions Manager. 

6. Health and Safety 

Officials will be inspecting the site before and during the event. Any concession not complying with the accepted standards and fire regulations will be closed down and all staff will be required to leave. 

Insurance, risk assessment, food hygiene certificate and Gas & Electrical safety records must be kept accessible at all times for inspection. 

A certificate of insurance, food hygiene (where appropriate) and a risk assessment must be provided no later than 28 days before the event. Please also provide Gas & Electrical safety records where relevant. Failure to provide this documentation will result in loss of deposit and pitch. 

All food concessions and non-food concessions must comply with the requirements of the Food Safety (General Food Hygiene) Regulations 1995, Food Safety (Temperature Control) Regulations 1995, The Food Safety Act 1990, and both the Health and Safety at Work Act 1974 and Management of Health and Safety at Work Regulations 1999 as applicable. 

In respect of Fire Safety all Traders must comply with the Regulatory Reform (Fire Safety) Order 2005 as well as adhering to more specific HSE Guidelines for Work Process Fire Safety. 

No application will be considered without an appropriate and current risk assessment. 

All electrical equipment will carry PAT/electrical safety certification; this must be available for inspection at the event. As far as practicable, all electrical equipment shall be located so that it cannot be touched by members of the public or unauthorised workers. 

All traders shall provide a 5kg dry powder fire extinguisher and a light duty fire blanket. Each stall must also have an appropriate first aid kit.

7. Concession Passes 

You will be allocated a set number of numbered wristbands which must be carefully worn by yourself and your staff at all times on site. Any broken, incomplete, or loose wristband will not be considered valid and will be removed, along with the wearer, by security. 

Wristbands are not transferable between staff. Further tickets for friends and family can be purchased at 25% discount. 

8. General Information IMPORTANT 

The sale of alcohol, weapons, wax flares, sky lanterns and BBQ’s are all banned. Anyone to be found breaching these laws will be removed from site immediately.

Due to the nature of the site, vehicle movement is restricted and will be marshalled. 

You will be allocated a date and time slot for arrival and set up. All vehicles must report to the front gate, where they will be greeted and directed. If you arrive outside of your allocated slot you may be directed to a holding area where you will have to wait until your slot time or until you are allocated a new slot. 

ANY DELIVERIES MUST BE MADE BETWEEN 8AM AND 11.00AM after which time there will be NO VEHICLE MOVEMENT ON SITE. The management reserves the right to change these times as necessary. It will therefore be your responsibility to check with gate staff if expecting deliveries or leaving the site for any reason. 

Once sited you must stay within the Pitch boundary and may under no circumstances move your pitch without express permission from the trader manager or nominated deputy. Failure to comply will result in your being asked to re-position your stall or to leave the site. 

Anyone found to be using or selling illegal drugs will be immediately shut down and reported to the authorities. You may not sell goods from any area other than your designated pitch, sell goods other than those indicated on your application, or trade outside of the designated trading hours, as this will constitute illegal trading, and you will be closed down. 

You may NOT SELL drinks in GLASS containers. The whole site has a No Glass Policy. As a concession, you may dispense and sell drinks from a can, but only into a suitable cup, you CANNOT give the can to the customer, it must be crushed and disposed of in your own waste. If you pass the can to the customer, then you will be in breach of contract and you will be shut down. 

You must only provide food containers and utensils that are sustainable and environmentally friendly. 

Traders may not under any circumstance sublet all or part of their pitch. Your signature is a contract between YOU and Marvellous Festivals Ltd. 

Each stall is to be responsible for the cleanliness of their pitch, both back and front, including the public area immediately in front of your stall. Litter inspections will be randomly carried out over the weekend, and if your area is unacceptably littered you may be asked to shut down. 

There is to be no amplified sound as part of your stall unless specifically agreed with Marvellous Festivals during your application process. 

9. Cancellation 

Should the applicant wish to withdraw their application for any reason there will be a cancellation/administration fee of 50% of the total site fee. There will be no refunds given for cancellations made within 28 days of the event. The contract can only be cancelled by informing Marvellous Festivals in writing.

In the situation that the event is cancelled, Marvellous Festivals Ltd cannot be found liable for consequential loss. All prepaid monies will be returned. The decision by a director of Marvellous Festivals Ltd is final.