Marvellous Volunteers
Be part of the best & longest running tribute festival in the UK, come and volunteer with us, meet new friends and be part of the Marvellous family. In return we have lots of rewards. All we need is your time, enthusiasm and a big smile.
Free Tickets
Free Camping
Free Food
Unlike other festivals, we recruit our volunteers directly which means we won’t ask you for a deposit, our shifts are flexible and we look after your welfare.
We’ve got lots of roles including customer service, queue management, wrist banding, litter picking, stewards, big kids village, campsite and car park marshalling from Friday through the weekend and even on Monday.
- No deposit required, just your commitment
- Enjoy the festival when you are not working
- Flexible shift times
- Free camping and car parking
- Free food and drink vouchers – the more you work, the more you earn.
- Work with a fun team of people
- 20% discounted tickets
- Over 16’s only please*
Whether you like working solo or in a group, there’s something for everyone.
What’s not to love, so what are you waiting for?
Please read the FAQs below on this page, read the Volunteer Agreement and fill in the form below to apply.
By Signing Up to Volunteer you agree to our friendly (but necessary) terms in our Volunteer Terms & Conditions.
Thank You for being part of Marvellous 🙂
* You must be at least 16 to be a volunteer and some roles have a minimum age of 18.
What Do You Get for What You're Giving Us ?
FAQs
Why is the minimum age 16?
The festival insurance doesn’t cover anyone working or volunteering who is under 16.
I would like a specific role, will this be guaranteed?
We try to match roles with people particularly if they have had previous experience or can demonstrate the skills to perform the tasks. We want to ensure everyone gets their choice, but there may be times where you are asked to support another area to cover breaks or specific situations. Role descriptions are within the ‘sign up’ document we wish you to complete where you will be asked to state your preference.
What is the minimum time commitment for volunteer roles?
You can work as little as 4 hours which are afternoon or evening. 4 hour shifts are in the afternoon from 4pm-8pm and evening shifts are 8pm-midnight
6 hour shifts start in the morning at 10am and finish at 4pm.
Your rewards are detailed in the volunteer matrix above.
When will I find out role and shift?
You will get a confirmation that we have received your request to volunteer within 48 hours of sending your email. Allocation of roles will begin in May and you will be matched with your availability and a confirmation email will be sent.
Do I have to pay a deposit?
No, we are an independent festival and unlike other festival volunteer organisations, we don’t ask for a deposit, it’s all done on trust.
How will I get my tickets?
When you arrive for your first shift, unless you are coming to the festival before you work, you’ll get them before – we are trusting you to turn up.
Will I get a break?
There will be refreshments available such as water, but no official break. Please do not wander away from your designated area until you have finished your shift.
Can I eat and drink on shift?
Water is fine to consume anytime. Food must be eaten out of sight of the public. Strictly NO alcohol on shift, no exceptions. This also includes if you are working a later shift.
Do I get free food and drink at the festival?
Marvellous will provide you with a drink and food voucher on the live days -Saturday and Sunday (depending on your shift time) and on non-festival days you will need to bring your own food. The food and drink voucher are for the green room and your own consumption, so must not be given to someone else.
You will have the opportunity to use your food and drink vouchers when your shift has finished.
Can I finish early?
The next shift starts after the last one, so this would mean we are short of volunteers, so you will be required to work until the end of the shift.
If I sign up, then can’t do it, what do I do?
We know that things happen, we don’t ask for a deposit, but if you can let us have as much notice as possible so we can try and get a replacement. It’s difficult to find people last-minute, so if you know in advance, please let us know as early as you can.
Can I swap my shifts?
It is possible to swap shifts if a slot is available, please email volunteers@marvellousfestivals.com
Can I get more tickets for friends, family and my favourite charity?
Yes, there are plenty of shifts you can do to earn these, please email volunteers@marvellousfestivals.com. You can also get 20% off extra tickets.
I have no experience, but I’d like to volunteer.
We have some really experienced volunteers who return year on year and they will guide you, there is nothing difficult to do, all you need to start with is a happy smile.
Is free camping included?
Yes, free camping is available to those doing a minimum of 1 x 6 hour shift.
Is car parking provided?
Yes you will get a free car park pass which allows you access to the staff car park.
Can I get a free campervan pass?
Campervan passes are not included in the volunteer package and must be purchased separately via out ticket page.
How will Marvellous stay in contact?
A What’s App group will be set up to enable volunteers to ask any questions/ share any thoughts, this is not mandatory although is a great way to communicate. You are able to opt out of this if you wish. Follow up communications will happen 4 weeks prior to the festival and there will be on-line and face to face briefings on site a few days before.
What do I wear
Casual clothing and shoes according to the weather. We will provide you with a high vis vest to identify you as a volunteer.
Terms and Conditions for Volunteers
Our Volunteer Agreement – By Signing Up Through Our Website you Agree to the Following:
- THIS NOTICE
This notice sets out the basis under which you apply to volunteer which requires you to accept, undertake and abide by the terms of this notice. Please read it carefully, you are asked to agree to this to enable you to volunteer. If you do not understand any part of this notice please let us know by email to volunteers@marvellousfestivals.com - SIGN UP TO ROLES
Please complete the form with your details, we will review the information and confirm back your role within 3 weeks of you signing up. Anyone signing up with less than 3 weeks to go will be contacted within 48 hours.
It is possible to swap roles or even cancel, but we are reliant on our volunteers so last minute cancellations cause issues to the organisation. Please can we ask you to let us know as soon as possible if you can’t make it so we can try and fill the role.
- OUR OBLIGATIONS TO YOU
We appreciate you volunteering. If we accept your application we will:- provide you with a supportive environment;
- provide you with access to Marvellous festival on the designated days
- supply water during your shift, plus food and drink vouchers for live festival days according to your shift pattern
- provide you with space to camp, please note there is a cost for campervans and is subject to availability.
- car parking is free, you will need to park in the designated area(s).
- provide you with a high visibility vest
- YOUR OBLIGATIONS TO US (“Marvellous Festivals Ltd”)
By accepting your notice you will:
- attend the festival for the role(s)/shift(s) you have been allocated
- report to the person designated by us to manage your activities as a volunteer;
- follow all directions of that person, in respect of your volunteering, including as regards the times and locations at which you are to provide activities;
- remain on site for at least the entire duration of your shift
- carry out any activities designated to you, to the best of your ability;
- not cause any risk, loss or damage to any property or person;
- take good care of any property we give to you, and return the same to us on completion of your volunteering activities.
- behave in a reasonable manner at all times when at the festival, including by not causing annoyance to others – in particular, always try to be cheery, polite, and don’t use foul language;
- inform us at the time you make your application of any medical conditions.
- report to us any suspicious activities of any other volunteer or person you (acting reasonably) believe to be in breach of any obligation owed to us;
- not bring into, or hold or consume at the festival any illegal substances;
- at all times comply fully with any rules, terms, policies and such like made available by us, which shall take precedence over this notice;
- not break the law.
We hope that you will find your volunteer experience enjoyable and rewarding.
- INDUCTION AND TRAINING
We will provide, or arrange the provision of induction training for you explaining what we do and how we work with volunteers and also to assist you to meet the standards we expect. You must follow all directions given in such training. This will take place on-line and face to face on-site. - THE NATURE OF OUR RELATIONSHIP
If we accept your application your status will be that of a volunteer. Neither you nor we intend any employment relationship, nor any employment rights or worker rights to be created either now or at any time in the future as a result of you volunteering with us. - BREACH OF NOTICE
PLEASE NOTE THAT IF YOU BREACH THE TERMS OF THIS NOTICE:
This is a 2-way relationship and is based on trust, by accepting this notice you will abide by this agreement, commit to your shifts and if this is not possible, please advise us at your earliest opportunity.
If you are given any tickets before your shift and you do not turn up, you will be liable for the value of them.
You may not be invited to volunteer again.
- LIABILITY
Nothing in this notice is intended to, or shall, limit your liability to us or to third parties.
You must take care of your own property whilst at the festival. We take no responsibility for any vehicles or personal belongings lost/stolen/damaged on site.
By signing up to volunteer you agree to the above.